Our website https://www.positronicsseeds.eu strictly complies and in all its content with the Electronic Commerce Returns Law Law 3/2014

(you can see the full text here)

At Positronics we know that the most important thing for the client is to have their order as soon as possible, therefore we send the products as soon as the confirmation from the client arrives.

In our Customer Service department we will be happy to assist you to inform you and solve any questions about our articles or shipments, quickly and efficiently through the email info@positronicsseeds.eu or by phone +34 951 28 73 79 during business hours.

We have the following delivery methods

– Orders under € 50

Peninsula and Balearic Islands through certified mail with a variable cost depending on the area in which you reside

– Orders over € 50

Iberian Peninsula free shipping by TIPSA within a maximum period of 48 hours.

– Orders over € 80

European countries * free shipping by UPS and Halcourier, check delivery times and conditions.

General note

Orders received and paid from Monday to Thursday until 2:00 p.m.

Orders received and paid from Thursday afternoon to Sunday will be delivered Monday or Tuesday.

European countries*

England, Italy, Holland and the Czech Republic. Contact our email at info@positronic.eu and we will inform you of your national distributor.

Latin America

Uruguay, Chile, Argentina and Colombia. Contact by email at info@positronic.eu and we will inform you of your national distributor.

RETURNS

You have a period of 7 working days from the receipt of your order to change your mind, provided that the product has not been tampered with and is kept in its original container. Send us an email to info@positronic.eu and we will inform you of the steps to follow. Please remember to add in your email the order number of your purchase and the data that you provided us for shipping.

NOTICE:

Positronics Seeds sells collector’s seeds packed in recycled and biodegradable hemp plastic boxes, preserved in pipettes with the units indicated by their corresponding labels, and with a guarantee seal as shown in the images on this website, so we are not responsible for purchases of seeds in other formats. Positronics Seeds only sells collection seeds in countries where the corresponding legislation allows it, collected in the list above and in some sections of this website. For more information: info@positronic.eu